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Same Day
Delivery
anywhere, in the
same-day
Next Day
Delivery
high-quality
traditional delivery
Tailor-made
Solutions
perfectly adaptable to your
needs
   
CUSTOMER SATISFACTION ASSESSMENT QUESTIONNARIE
Legenda:  
1 - Very bad
 
2 - Poor
 
3 - Satisfatory
 
4 - Good
 
5 - Excellent
 
How do you generally appreciate services offered by our company?
1
2
3
4
5
How you appreciate our promptitude answers to your calls?
1
2
3
4
5
How do you appreciate the method of taking orders and their management?
1
2
3
4
5
What is your opinion about the image and behavior of couriers?
1
2
3
4
5
How you appreciate the compliance with the delivery time for your expeditions?
1
2
3
4
5
Delivery Confirmations - How do you assess the receipt time and the way of receipt?
1
2
3
4
5
How do you appreciate the format and manner, in which you receive bills for the services that we offer for you?
1
2
3
4
5
How do you assess our ability to adapt to your specific needs?
1
2
3
4
5
How you assess the communication with our representatives at the customer service?
1
2
3
4
5
The promises that we've made have been fulfilled? How do you rate this indicator?
1
2
3
4
5
 
Delivery now?
021 - 637.06.60
Curier rapid
Curier rapid
 
 
 
  Answer openly to the 10 fundamental questions in order to assess the level of satisfaction regarding the courier services in Romania and to be part of the process for increasing the service quality. details  
 
 
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